Case Study
Fortune 50 Telecom Unlocks Internal Mobility
A Fortune 50 telecom leader empowered 75,000 employees to see career paths clearly—using AI-driven skills intelligence to fuel a company-wide talent mobility transformation.
Censia’s Impact: Skills Intelligence at Enterprise Scale
100%
Skills Profile Completion
across 75,000 US-based Employees
80%
Accuracy in Inferred Skills,
validated by users and talent teams
25%
Boost in Internal Mobility, driven by better matching and
higher employee engagement in applying for open roles
Customer Profile
Fortune 50 global communications technology company
Bio
One of the largest wireless and broadband providers in the
U.S.Annual Revenue
~$130 billion
Employees
~100,000 worldwide
Customer Profile
Fortune 50 global communications technology company
Bio
One of the largest wireless and broadband providers in the
U.S.Annual Revenue
~$130 billion
Employees
~100,000 worldwide
THE OPPORTUNITY:
Realizing the Full Potential of a Skills-Based Workforce
The Fortune 50 global telecom had a bold vision: enable personalized career mobility for every employee. The company had already invested in Workday Human Capital Management (HCM), but HR leaders realized they needed to:
-
Capture complete skills data across employee profiles.
Despite launching multiple campaigns to encourage employees to update their information, only 5% of the workforce had added skills to their profiles—making it nearly impossible to connect the right talent to the right opportunities. -
Collect accurate, verified skills data at scale.
The traditional approach—relying on employees or managers to self-report skills—was a bottleneck. The company needed a more agile, data-driven solution to generate reliable skills intelligence. -
Ensure consistent quality and quantity of skills data across the entire workforce.
To ensure fairness and objectivity in their skills-based talent strategy, the company had to standardize skills data across teams, geographies, seniority levels, and demographics. Only then could they enable equitable access to job-matching, career development, and growth opportunities for every employee.
To bring this vision to life, the company required a talent intelligence solution that could seamlessly integrate with Workday and enrich every employee profile with verified skills data—enabling the company to unlock personalized career mobility across the organization. That’s where Censia came in.
We needed more than keywords—we needed intelligence we could trust.
Chief Learning Officer, Fortune 50 Global Telecom
THE SOLUTION:
Censia Delivers Skills Intelligence at Scale
The company turned to Censia Employee Intelligence, integrating it into Workday Skills Cloud within Workday HCM. The goal: deliver scalable, personalized, and validated skills intelligence across the enterprise.
Censia’s solution delivered far more than simple profile completion. It created a dynamic, data-rich layer of workforce intelligence by:
- Enriching worker skills profiles with role-based, experience-driven, and market-informed insights.
- Populating profiles at scale without requiring manual input from employees.
- Standardizing employee profile completion with fairness across every team, region, and demographic.
THE RESULTS:
Full Skills Visibility. Real Workforce Impact.
In just a few weeks, the company transformed from having fragmented workforce data to achieving full skills visibility at scale.
Every one of its 75,000 U.S.-based employees completed a rich skills profile, unlocking a 100% profile completion rate. AI-powered talent intelligence delivered an impressive 80% accuracy in inferred skills, validated directly by employees and talent teams. With better matching and a more engaging experience for employees applying to internal opportunities, the company saw a 25% boost in internal mobility — turning its vision for a dynamic, future-ready workforce into a reality.
From Talent Strategy to Business Strategy
This Fortune 50 leader didn’t just modernize its skills data—it redefined how HR powers business growth. With Censia, the company now has the visibility and intelligence to:
- Accelerate reskilling and redeployment in real time
- Target upskilling initiatives to meet emerging business needs
- Back HR strategy with hard data for reporting and planning
- Align talent with business goals across every function
- This is talent intelligence in action—personalized, scalable, and built for transformation.
Skills intelligence unlocked our ability to identify how skills drive business objectives and market advantage.
Chief Learning Officer, Fortune 50 Global Telecom
Book a Demo
Ready to see how Censia can power internal mobility and unlock workforce potential at scale?
