Sanjay Pal serves as Global Vice President, Head of Client Experience, and Cloud Operations for IBM Hybrid Cloud Portfolio. Sanjay leads a team of global experts providing leadership for Strategy and Execution for Clients Digitization Journeys enhanced by the adoption of Hybrid Cloud and AI offerings.

Sanjay previously served as the Vice President of Cisco Services where he led a global team of over 4000+ with P&L responsibility. Sanjay led the creation of several Cisco functions including Global Program and Project Management Office, Advanced Services Technology Office, Global Delivery Centers, Solution Validation Services, Services Academy, Distinguished Engineer Services Program. Overall Sanjay played a key leadership role in helping Cisco scale from its early days to a 48B+ company over a period of 24 years and achieve best in class Client Experience and profitable growth.

Sanjay has a track record of leveraging emerging technologies and client insights to pioneer a game-changing portfolio of services and profitable business models. His transformative business strategies have generated remarkable growth across global markets. Sanjay is Chair of the Council for Entrepreneurial Development ( to strengthen the Entrepreneurial Ecosystem in North Carolina. Sanjay a NACD (National Association of Corporate Directors) Fellow and Board Director of NACD – Research Triangle Chapter. In addition, Sanjay is also on the Board of Censia, a fast-growing HR Tech company. Sanjay has an MS in Electrical and Computer Engineering from Louisiana State University and a BS in Electronics and Communication Engineering from Birla Institute of Technology.